Shipping Policy

Peak Gear Supply

At Peak Gear Supply, we are committed to delivering high-quality products efficiently and reliably. This Shipping Policy outlines how orders are processed, shipped, and delivered to customers worldwide.

Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Processing times exclude weekends and public holidays.

  • Orders placed after business hours will be processed on the next business day.

Once your order has been processed, you will receive a shipping confirmation email with tracking details.

Shipping Destinations

  • Peak Gear Supply ships worldwide from the United States.

  • Shipping availability, rates, and delivery options are calculated at checkout based on your location and the size or weight of your order.

Shipping Methods & Estimated Delivery Times

Delivery times may vary depending on the destination and selected shipping method:

United States

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: Available at checkout (if applicable)

International Orders

  • International Shipping: 7–21 business days

  • Delivery times may vary due to customs processing and local carrier handling.

Please note that delivery timelines are estimates and not guaranteed.

Shipping Rates

  • Shipping costs are calculated automatically at checkout.

  • Rates are based on order size, weight, shipping method, and destination.

  • Any promotional shipping offers will be clearly displayed on the website.

Customs, Duties & Taxes

  • International shipments may be subject to customs duties, import taxes, or brokerage fees imposed by your country.

  • These fees are not included in the purchase price or shipping cost.

  • Customers are fully responsible for paying any applicable customs charges upon delivery.

Peak Gear Supply is not responsible for delays caused by customs inspections or clearance procedures.

Tracking Information

Once your order has shipped, a tracking number will be sent via email. Tracking updates may take up to 24 hours to appear after shipment confirmation.

Local Pickup

  • Local pickup is available by appointment only.

  • Please contact customer support to arrange a pickup time after your order is confirmed.

Shipping Issues & Delays

  • While we strive to meet estimated delivery times, unforeseen delays such as weather conditions, carrier disruptions, or customs processing may occur.

  • Peak Gear Supply is not responsible for shipping delays caused by carriers or external factors beyond our control.

Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping information at checkout.

  • Peak Gear Supply is not liable for orders delivered to incorrect addresses provided by the customer.

  • Additional shipping fees may apply for reshipment.

Damaged or Lost Shipments

  • If your order arrives damaged, please notify us within 48 hours of delivery with photos of the packaging and product.

  • For lost shipments, contact us promptly so we can assist with a carrier investigation.