Warranty Policy

Peak Gear Supply is committed to offering high-quality products backed by reliable manufacturer warranties. This Warranty Policy outlines the coverage, limitations, and claim process applicable to products purchased through https://peakgearsupply.com.

1. Warranty Coverage

Most products sold by Peak Gear Supply are covered by a manufacturer’s limited warranty.

  • Standard warranty coverage is up to one (1) year from the date of purchase, unless otherwise stated on the product page.

  • Warranty terms vary by brand and manufacturer.

  • Peak Gear Supply does not provide extended warranties unless explicitly stated.

2. What the Warranty Covers

Manufacturer warranties generally cover:

  • Defects in materials or workmanship

  • Manufacturing faults under normal use conditions

Coverage applies only when products are used in accordance with the manufacturer’s guidelines.

3. What the Warranty Does Not Cover

Warranty coverage does not include:

  • Normal wear and tear

  • Damage caused by misuse, abuse, neglect, or accidents

  • Improper installation or unauthorized repairs

  • Cosmetic damage that does not affect product functionality

  • Damage caused by environmental factors or improper storage

  • Modifications or alterations not approved by the manufacturer

4. Warranty Claim Process

To submit a warranty claim:

  1. Contact Peak Gear Supply customer support with your order number.

  2. Provide a detailed description of the issue and supporting photos or videos if requested.

  3. Claims may be forwarded to the manufacturer for evaluation.

  4. Approval, repair, replacement, or resolution is determined by the manufacturer.

Failure to provide proof of purchase may result in claim denial.

5. Resolution of Warranty Claims

If a warranty claim is approved, the manufacturer may:

  • Repair the product

  • Replace the product with the same or comparable item

  • Provide replacement parts

  • Issue a refund at their discretion (if applicable)

Peak Gear Supply does not guarantee specific outcomes for warranty claims.

6. Shipping Costs for Warranty Claims

  • Customers may be responsible for shipping costs related to warranty claims.

  • Shipping fees are non-refundable unless otherwise stated by the manufacturer.

  • Any replacement shipments may be subject to shipping charges.

7. International Warranty Claims

  • International warranty coverage may vary by manufacturer and region.

  • Customers are responsible for all customs duties, taxes, and shipping fees associated with international warranty claims.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Peak Gear Supply shall not be liable for indirect, incidental, or consequential damages.

  • Warranty remedies are limited to repair, replacement, or refund as determined by the manufacturer.

9. No Additional Warranties

Except as expressly stated in this policy, Peak Gear Supply disclaims all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

10. Policy Updates

Peak Gear Supply reserves the right to modify this Warranty Policy at any time. Updates will be posted on this page with a revised effective date.